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Enterprise — Sentinel

Built for finance teams, not just developers.

Large organizations don't run on unpredictable micro-charges. They run on purchase orders, fixed budgets, and invoices. Sentinel is built for them.

The typical journey

01

Dev tests it

$0.99/cert, corporate card

02

Success in prod

10 → 50 agents

03

Finance steps in

"We need an invoice"

04

Sentinel contract

$12k–$99k/yr, 1 invoice

What Sentinel includes

Billing

  • Annual prepaid volume on purchase order (PO)
  • Invoice billing — no credit card required
  • Net-30 or Net-60 payment terms
  • Single predictable budget line

Contractual SLA

  • 99.5% uptime target — service credits defined in contract
  • Priority certification queue under load
  • Planned maintenance windows with 48h notice
  • Measured via GET /health — transparent and public

Dedicated Support

  • Named dedicated contact — single point of contact
  • Dedicated channel (email or Slack)
  • Response < 4h (business hours)
  • Assisted onboarding + guided integration

Compliance & Audit

  • GDPR Data Processing Agreement (DPA) provided
  • Standard NDA or your template accepted
  • Signed monthly PDF report — exportable for regulators
  • On-demand proof package: SHA-256 chain, timestamps, decision log
  • SOC 2 Type II alignment (planned Q4 2026)

Indicative volumes

All tiers include the full Sentinel package. Volumes start well above Growth's daily quota — designed for fleets of 100+ agents.

Sentinel S~$7,500/yr

250,000 certs/yr

$0.030/cert · −97% vs Standard

Sentinel M~$20,000/yr

1,000,000 certs/yr

$0.020/cert · −98% vs Standard

Sentinel L~$60,000/yr

5,000,000 certs/yr

$0.012/cert · −99% vs Standard

Sentinel ∞Negotiated

Unlimited

/cert ·

Overage beyond included volume: defined in contract based on total committed volume.

Service Level Agreement

Current targets. Formal SLA document provided under Sentinel contract.

MetricTargetPeriodNotes
API uptime99.5%MonthlyExcluding planned maintenance (48h notice) and Base L2 incidents outside our infrastructure.
Verified endpoint latency (p95)< 2sPer requestGET /v1/verify and POST /v1/audit.
Certificate issuance (p95)< 30sAfter payment proofIncluding on-chain confirmation on Base L2.
Support response (Standard)< 24hFirst responseEmail support for API key holders. Business days.
Support response (Sentinel)< 4hFirst responseNamed dedicated contact. Business days.

Uptime measured via GET /health. Service credits and remedies for missed SLA defined in the Sentinel contract.

Support tiers

Community

Docs, status page, GitHub.

Best effort

Public docs & /health API

Standard

API key holders.

< 24h

agent@bmaxi.network

Sentinel

Contractual SLA, dedicated contact.

< 4h

Dedicated channel + named contact

Ready to go Sentinel?

Tell us the number of agents, estimated volume, and your billing process. We'll come back with a tailored offer.

Status & health

Real-time API health: api.bmaxi.network/health.

Live status dashboard: bmaxi.network/status.